My previous version of Office was 97 Professional. Using Add or Remove programs, I uninstalled it. I then installed Office Home and Student 2010. In the Start menu, there is a shortcut to Word.

If I open Word that way, I can open any.doc files from My Documents. However, if I attempt to open a.doc file that is an attachment to an email, it trys to open it with Adobe. Word is not on the list of other programs. If I go into Control Panel and try to change the default program for.doc files, Word is not listed. 7130 Tv Tuner Pci Card Software more. I cannot find Word installed anywhere on my computer but I know it's there as it works from the Start menu. Is this something to do with not removing the entire Office 97 suite using add/remove programs? If so, how do I get rid of the old Office 97?

Then do I have to uninstall Office 2010 and reinstall it. I gave up trying to fix this problem myself as it was taking so long and nothing was working. I was a little insulted by ' Give it a go as you seem to have nothing to lose'so I signed into a live chat for support from Microsoft for Office 2010. I should've done that in the first place! The technician was excellent. It still took 2 hours with him directly linked to my PC to find and fix the problem, but he did find it and fix it. Everything is working correctly now.

In future, I if a product is still under warranty I won't bother looking in the forums, I'll just go straight to the Help line for support.