A short Help file is overkill, as most users will need only the interface notes. That said, you could hang a wreath on Mona Lisas face or place a rat with a Santa hat. Hello,I am using Plantronics usb headset.it say unable to install and at same time my hp laptop it say no base system driver. Windows Vista or 7. Sep 19, 2013 Windows 7 Forums is the largest help and support community, providing friendly help and advice for Microsoft Windows 7 Computers such as Dell, HP, Acer, Asus or a custom build. I have Windows 7 x64 and it cannot find a driver for my Plantronics 520 bluetooth headset.

If I missed an item dealing with this issue when looking through the entries in this forum, I beg you pardon. I didn't see it. I am trying to use my Plantronics DSP-100 headset with my two new W-7 64-Bit installations. The device worked perfectly on my Vista equipped PC and also on my XP-Pro machine.

Now both have 64-bit versions of Windows 7 (the other machine has Ultimate). Both recognize the 'Plantronics Headset', but neither is able to load applicable drivers. I accessed the Plantronics support site and learned that the Windows operating system is the source for the necessary drivers. Searching Microsoft sites yielded the suggestion that I go to the manufacturers's site for assistance. Spoof Call Trial In India more. Any suggestions?

PCs: 2 - One with W7, Pro 64Bit, Core2 Quad @ 2.4 Ghz (x4) and 4 Gigs of RAM and one with W7 Ultimate, 64-bit, i7 CPU 920 @2.67Ghz (x8) and 12 Gigs of RAM. I doubt that the architecture has any bearing on the issue. It seems more likely to be a purely OS-related problem.

This is a USB-attached device, and not Bluetooth, isn't it? Windows 7 should include a driver for most USB audio devices. So it may be a problem with the machine detecting the device properly. Dutv005 Windows Vista. Try opening device manager, and then plug the device in.

Do you see any new entries in device manager after doing that? (Maybe a device showing an error code, or an 'Unknown device'? What's the make/model of the systems that you're using? Want to know if your current hardware & software will work with Windows 7? Transmission 0.7 Beta here. Check out these links: ** ** ****.

This is a USB-attached device, and not Bluetooth, isn't it? Windows 7 should include a driver for most USB audio devices.

So it may be a problem with the machine detecting the device properly. Try opening device manager, and then plug the device in. Do you see any new entries in device manager after doing that? (Maybe a device showing an error code, or an 'Unknown device'?

What's the make/model of the systems that you're using? Want to know if your current hardware & software will work with Windows 7? Check out these links: ** ** ****.

As Mark said, please open Device Manager and verify whether there is an exclamation mark or question mark after plugging the device. If so, please right click it and click 'Update Driver Software', then click 'Search automatically for updated driver software'. For more information about the headset, please refer to the link below: Please Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice.

Microsoft does not guarantee the accuracy of this third-party contact information. Thanks, Novak. I appreciate all the input. However, I believe I had already tried everything that was suggested before I actually submitted the question. It is good to know that experienced users can confirm that I apparently was trying all the right things. Yes, this is a usb device.

As for make and model: I suppose you can call them (the PCs) Vrodhogrider, Mod I and Mod II, as I built (or at least assembled) both systems to suit myself [Mod II started out as a system upgrade and ended as a completely new computer]. Device Manager is now showing conflicting information about the device, however.

The headset was correctly identified by the system but the system, under 'other devices', could not and can not load nor update drivers. It could not or would not use any driver from the original Plantronics software disc (the one accompanying the product when purchased) and shows a yellow symbol with exclamation mark. Attempts to update the driver are unsuccessful. On the other hand, under 'Sound, Video and Game Controllers' the headset is shown as having correct and up-to-date driver installed.